Restaurants
Orders, stock and money that agree with each other before the shift ends, not after.
The operational reality
Orders reach the kitchen on paper, stock is counted when something runs out, and several people handle cash. The gap between what was sold and what was taken gets explained after the fact instead of being known.
The system Afivox would build
- Online ordering
- Point of sale
- Kitchen display
- Menu management
- Inventory
- Supplier management
- Delivery
- Customer accounts
- Loyalty
- Promotions
- Payments
- Sales analytics
How it would run
The path a single job takes through the system Afivox would build.
- Order placed
- Kitchen notified
- Prepared
- Ready
- Served or dispatched
- Stock depleted
- Shift reconciled
Related work
Restaurant Operations & Channel Control Platform
Orders, stock and money are three separate paper systems, and the difference between what was sold and what was taken is explained after the fact rather than known.
Table Reservations & Loyalty Experience
A returning customer is worth more than a first-time one, but the restaurant has no record of who returns, and a table booked by phone has no record either, until it's double-booked.
Kitchen Display and Order Routing
The kitchen has no reliable queue. Nobody can say how long a table has been waiting, which orders are late, or where a lost ticket went.
WhatsApp and Direct Order Capture
Direct orders are the restaurant's highest-margin business, no aggregator commission, and they are the worst-handled. Orders are missed, addresses are lost in scroll, and repeat customers are re-asked for details the restaurant already has.
Menu Costing and Stock Variance Intelligence
The restaurant does not know which dishes make money. Menu decisions, what to promote, what to reprice, what to remove, are made on popularity, which is not the same thing as profit.
Security considerations
- Customer and payment data is handled through a secure, PCI-aware checkout flow.
Related capabilities
Build
We design and build digital products and software around real business processes. So your organization isn't forced into someone else's software.
Intelligence
Business intelligence, analytics, and AI that turn operational data into decisions people can act on, applied where it creates measurable value.
Let's map how your restaurant actually runs.
One session. We look at where the kitchen tickets, the stock count and the till disagree, and what we'd build around it, whether or not you hire us afterward.
Start the operations review